Offered Courses

Call Centre Training

With many MNC and BPO Companies spreading their operations in India, plenty of career opportunities have opened up. Combined with their educational qualifications, the programmes at Russell's definitely provide the learners a distinct edge, helping them secure a job and look forward to a bright future. Our highly tailored approach is conducted through various mock sessions. This enables the participants to enjoy enhanced performance, greater motivations and a successful career ahead.

COURSE CONTENT

  • Accent Neutralization
  • Quality of speech
  • Organization of thoughts
  • Attitude
  • HR Interview Skills
  • Group Discussion
  • Micro presentation
  • Style / Confidence
  • Contextual grammar and Vocabulary
  • Voice inflection
  • Diction clarity
  • Telemanners
  • Language manners
  • Listening skills
  • Striking a deal
  • Resume writing

COURSE DURATION

  • One hour every day for two months

COURSE FEE

  • The course fee is Rs.3300/-

 

The above fee excludes registration plus study material charges